"If the barista gives you a take-out cup without asking first you better take it out." -unknown
It was 2006 and Mercury was still finding it's footing in this new and upcoming (back when this actually meant that) Leslieville neighborhood. A small group of baristas found themselves with an opportunity to push the boundaries of customer service in a quaint cafe with a product superior enough to warrant more respect traditionally given in this field. Humor was employed in place of retaliation which could sometimes go either way.
Customer: Excuse me. Excuse ME! You are OUT of toilet paper!
Mike: Oh sorry about that.
Customer: This is unacceptable.
Mike: So it was a drip dry was it?
Customer:....well... How DARE YOU! (storms out)
Mike: Too much?