Thursday, September 03, 2009

"If the barista gives you a take-out cup without asking first you better take it out." -unknown

It was 2006 and Mercury was still finding it's footing in this new and upcoming (back when this actually meant that) Leslieville neighborhood. A small group of baristas found themselves with an opportunity to push the boundaries of customer service in a quaint cafe with a product superior enough to warrant more respect traditionally given in this field. Humor was employed in place of retaliation which could sometimes go either way.

Customer: Excuse me. Excuse ME! You are OUT of toilet paper!

Mike: Oh sorry about that.

Customer: This is unacceptable.

Mike: So it was a drip dry was it?

Customer:....well... How DARE YOU! (storms out)

Mike: Too much?

No comments: